Privacy Policy
Effective Date: March 14, 2026
1. Scope
This Privacy Policy describes how SupaGamma ("the Company") collects, uses, discloses, stores, retains, and protects personal information in connection with the Service.
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
The Company may collect the following categories of information:
2.1 Account Information
- Email address
- Account identifiers
- Authentication-related information
- Support communications
2.2 Usage and Technical Information
- API requests, timestamps, download volume, and request frequency
- IP address, browser type, device information, and operating system information
- Session information, referrer information, and log data
- Error data, performance and diagnostic data
2.3 Billing and Transaction Information
- Billing metadata and transaction records
- Payment status, invoices, and charge history
- Tax-related information
- Limited payment-related information processed by third-party payment providers
The Company does not intentionally store full payment card numbers or comparable sensitive payment credentials on its own systems, although such information may be collected, stored, or processed by third-party payment providers.
2.4 Cookie, Tracking, and Advertising Information
The Service may use cookies, pixels, tags, SDKs, local storage, and similar technologies for operational, analytical, security, and marketing purposes. Such technologies may collect or enable collection of:
- Identifiers
- Usage behavior and page views
- Clickstream activity and session data
- Device identifiers and advertising identifiers
- Cross-site or cross-device tracking signals, where enabled
3. How We Use Information
The Company may use information for the following purposes:
- To create, administer, and maintain accounts
- To authenticate users
- To issue, manage, and revoke API keys
- To provide, deliver, and operate the Service
- To meter usage and calculate charges
- To process payments and maintain billing records
- To detect, prevent, investigate, and respond to fraud, abuse, security incidents, and unauthorized access
- To enforce the Terms of Service
- To maintain, test, secure, monitor, improve, and troubleshoot the Service
- To analyze usage trends and performance
- To comply with applicable legal, regulatory, tax, accounting, and contractual obligations
- To communicate with users regarding transactional, operational, security, support, and administrative matters
4. How We Disclose Information
4.1 Service Providers and Vendors
The Company may disclose information to vendors, processors, contractors, and service providers that perform functions on its behalf, including authentication, payment processing, analytics, hosting, security, communications, logging, monitoring, support, and related operational services.
4.2 Legal and Compliance Disclosures
The Company may disclose information when it believes in good faith that such disclosure is necessary or appropriate to:
- Comply with law, regulation, subpoena, court order, or other legal process
- Respond to lawful requests by public authorities
- Enforce the Company's rights, remedies, and agreements
- Protect the safety, rights, property, or security of the Company, users, or others
- Detect, prevent, or address fraud, abuse, security issues, or technical issues
4.3 Business Transfers
The Company may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, receivership, or other corporate transaction.
4.4 Aggregate or De-Identified Information
The Company may disclose aggregated, de-identified, or anonymized information for lawful business purposes.
5. Third-Party Services
The Service may integrate with or rely upon third-party services, including authentication providers, payment processors, infrastructure vendors, analytics providers, and advertising or tracking technologies.
Third parties may independently collect, receive, or process information in connection with their services and may be governed by their own terms, privacy policies, and practices. The Company does not control and is not responsible for the acts, omissions, security, or privacy practices of any third party.
6. Data Storage and Security
Information may be stored and processed by the Company and its service providers using cloud-based, distributed, or other electronic systems.
The Company implements commercially reasonable administrative, technical, and physical safeguards designed to protect information. However, no security measure is perfect, no system is impenetrable, and the Company cannot guarantee absolute security.
You acknowledge that information transmitted over the internet or stored electronically may be subject to interception, loss, misuse, unauthorized access, alteration, or disclosure despite safeguards.
7. Data Retention
The Company may retain information for as long as reasonably necessary to:
- Provide the Service
- Maintain business records
- Support billing and metering
- Detect and prevent fraud or abuse
- Comply with legal, regulatory, tax, accounting, and contractual obligations
- Resolve disputes and enforce agreements
- Protect the rights, property, security, and legitimate interests of the Company and others
Retention periods may vary based on the nature of the data, the purposes for which it is used, and the Company's legal obligations.
8. Your Rights and Choices
Subject to applicable law, you may have the right to request access to, correction of, deletion of, or restriction of certain personal information, and to object to or withdraw consent from certain processing activities.
You may also be able to manage or disable cookies and other tracking technologies through your browser settings or device settings. Disabling certain technologies may impair or limit functionality of the Service.
To exercise applicable privacy rights, contact the Company using the information in Section 12.
9. Children's Privacy
The Service is not directed to, and is not intended for use by, individuals under the age of 18. The Company does not knowingly collect personal information from individuals under 18. If the Company learns that it has collected personal information from a minor in violation of this Section, it may delete such information in accordance with applicable law.
10. International Users
The Company may process information in jurisdictions other than the jurisdiction in which you reside. By using the Service, you understand and acknowledge that your information may be transferred to, stored in, and processed in jurisdictions that may have different data protection laws than those of your home jurisdiction.
11. Changes to This Privacy Policy
The Company may revise this Privacy Policy at any time in its sole discretion. Any revised version will be posted on the Service and will be effective on the date stated therein, or upon posting if no effective date is specified. Your continued use of the Service after the effective date of any revised Privacy Policy constitutes your acceptance of the revised Privacy Policy.
12. Contact
Questions, complaints, or requests regarding this Privacy Policy should be directed to: privacy@supagamma.com